Dear Sir or Madam:

I would like to take this opportunity to personally introduce you to Top Innovations, Inc. and to thank you for your appliance purchase from our rapidly growing SteamFast, McCulloch or other product lines. Top Innovations, Inc. is based in Kansas City, MO and has offices in Taipei, Hong Kong and Barcelona. Our company has established a tradition of excellence as a supplier of home appliances and housewares to the US market for over 20 years. Top Innovations, Inc. takes pride in providing customers with quality, value, and excellent service and customer support. Your satisfaction is of the utmost importance to our customer support and service staff.

By now you have recognized the advantages of using steam appliances to remove wrinkles from clothes and draperies; and to utilize a quick, effective, chemical-free, and environmentally-friendly method of refreshing, cleaning, and sanitizing many household items. I am sure that you will be pleased with your Steam Fast appliance. Steam garment care and cleaning appliances are enormously successful in Europe and in the U.S., and our SteamFast and McCulloch lines are a leader among American consumers and abroad. If you are an owner of one of our Sew Pro Products, you will be equally pleased. Sew Pro Products are top sellers and make any mending or sewing task efficient and enjoyable.

At Top Innovations, we believe in providing highest-quality products at a reasonable price, and we back up these sales with excellent customer support. As one customer recently took the time to write:

"...I can't say enough about your company, customer service, and the Steam Fast SF-250. I rarely take the time to write something like this, to be honest; but I was so happy with everything, I felt compelled to do so!"
(Donald Kirstever, Clifton, NJ)

I and the staff of Top Innovations, Inc. hope you find our Web site support beneficial. Please feel free to contact us. We value customer feedback and would like to hear how you are utilizing your SteamFast or McCulloch appliance to unleash the power of steam!

Sincerely,
Benny Lee
Chairman & CEO, Top Innovations, Inc.